Smart Storage Made Simple

From luggage to full apartments, we provide safe,
secure, and affordable storage solutions across
Tokyo for every situation.

Pick-up anywhere in Tokyo

We collect, store and deliver.

Safe, clean & secure storage

24/7 security and temperature controlled.

Flexible short or long-term

Store for days, months or longer.

Delivered when you need it

We bring it back to your door.

Secure Facilities

27/7 monitoring

Clean & Dry

Humidity controlled

Insured

For peace of mind

Storage Plans

Choose the plan that's right for you.

Simple, transparent pricing with no hidden fees.

NEW

Travelers Plan

Perfect for short trips
or quick storage

¥1,500

/day

Essentials Plan

Ideal for people with
only boxes and suitcases

¥12,000

/monthly

MOST POPULAR

Studio Plan

For studio apartments
or larger loads

¥26,000

/monthly

Apt / House Plan

For 2ldk apartments
or houses

¥46,000

/monthly

Manage your storage with ease.

My Storage Dashboard

View your plan, payments, invoices and storage history

My Storage Dashboard

View your plan, payments, invoices and storage history

Storage Plans

Choose the plan that's right for you.

Simple, transparent pricing with no hidden fees.

NEW

Travelers Plan

Perfect for short trips
or quick storage

¥1,500

/day

Essentials Plan

Ideal for people with only
boxes and suitcases

¥12,000

/monthly

MOST POPULAR

Studio Plan

For studio apartments
or larger loads

¥26,000

/monthly

Apt / House Plan

For 2ldk apartments
or houses

¥46,000

/monthly

TCM Smart Estimate

Our smart pricing engine calculates your estimate based on your locations, requirements and selected service.

Tell us what you need and get your personalised estimate in minutes.

Step 1 of 8 Plan
1

Choose your storage plan

Select the plan that best matches the amount you need to store.

2

Pickup details

Tell us where your items will be collected.

Please enter the pickup address.
Please select the pickup floor.
Please select an elevator option.
3

Return delivery details

Enter the future delivery location, or tell us that you do not know it yet.

Please enter the delivery address or tick the box above.
Please select an estimated delivery time or choose Not sure yet.
Please select the delivery floor.
Please select an elevator option.
4

Pickup date and storage duration

Give us your requested collection date and your best estimate of how long you may need storage.

SunMonTueWedThuFriSat
AvailableLimited availabilityFully booked
Tap a date to see available arrival times.
Please select a pickup date.
Please select an available arrival time.
Please enter an estimated duration.
Storage continues until you request return delivery. This estimate helps us plan space and does not lock you into a fixed term.
5

Items and photos

List everything you plan to store. Photos are helpful but optional.

Please list the items you plan to store.
No photos selected
6

How would you like to pay?

Select a payment method. Your quote will update automatically.

Please select a payment method.
7

Your Storage Quote

All prices in Japanese Yen (¥).

Pickup Fee

Pick up your itemsFrom your location to our storage

Prorate Storage

Based on your selected start date

Storage Plan

Storage Plan / monthOne full calendar month
First PaymentPickup + prorated storage + 1 full month
Estimated storage duration: —For warehouse planning and logistics only. This does not set an end date. Your storage will continue until you request return delivery.

Billing Rules

  • Monthly storage is billed on the 1st of each month.
  • Storage is billed monthly in advance.
  • Storage continues until you request return delivery.
  • Your estimated duration is for planning only and does not set an end date.
  • Additional storage may apply if your return delivery falls into a new month.
  • If our delivery availability affects your return date or causes it to fall into a new billing month, any additional storage charge will be reviewed and assessed by our team. A member of staff will contact you to arrange the best available return date and confirm any applicable charges.

Storage Exit Information

  • Please request your return delivery at least 3 days in advance.
  • You can choose your preferred return delivery date and time in the “End My Storage” page.
  • Available dates are shown on the calendar based on our delivery availability.

Delivery After Storage

Not Yet Chosen You will choose your return delivery date and time in the “End My Storage” page.
Based on pickup location Estimated delivery fee

Final price will be confirmed once your delivery address is provided.

Return delivery is an estimate. If your final delivery location or access changes, the delivery price may change.

If you would like to proceed with this plan, continue to booking and confirm your details.

Go Back & Edit

8

Complete Your Booking

Enter your contact details and provide proof of identity.

Please enter your full name.
Please enter a valid email address.
Please enter your phone number.
Accepted forms include a passport, driver's license, residence card, or other government-issued photo ID.
Please upload a valid ID document.
Please confirm that your information is accurate.
Please accept the Terms & Conditions before submitting your booking.
Please accept the Storage Agreement before submitting your booking.

Booking Received

Thank you. Your storage booking has been successfully received.

Ref No.
What happens next?
  • We’ll review your booking.
  • We’ll verify your identification.
  • We’ll contact you if we need any additional information.
  • Your first invoice will be emailed once your booking has been approved.

Tell us about your request

Please explain your request with as much detail as possible, including the items, addresses, your plan or goal, and how we can help.

Please explain your request.
Please enter your name.
Please enter a valid email.
Please enter your phone number.

Thank you for your enquiry

One of our team members will review your request and contact you directly to discuss the best solution.

Why Choose Us

Peace of mind, every step of the way.

Safe & Secure

27/7 security and monitoring facilities

Clean & Dry

Humidity controlled storage spaces

We Handle Everything

Pick-up, storage and delivery

Flexible Terms

Store for days, months or longer

Support Anywhere

Manage your storage from overseas

Trusted Locally

Hundreds of happy customers in Tokyo

Frequently Asked Questions

We can collect most household items, including furniture, appliances, mattresses, electronics, boxes and general household belongings.

Yes. Certain hazardous, restricted or specialist items may require separate handling. Tell us what you have when requesting your quote and we’ll confirm what we can collect.

Yes, but appliances such as refrigerators, washing machines, TVs and air conditioners may require special recycling procedures in Japan. Please send us a picture of the manufacturing sticker that’s on the machine.

Yes. Please tell us the mattress size and whether it is a spring or memory-foam mattress, as disposal requirements and pricing can differ.

Pricing depends on the type, size and quantity of items, collection location, access conditions and any special disposal or recycling requirements.

Yes. Enter the details of the items you’d like removed into our online quote system to receive your estimate once we are happy with everything we will then approve your booking.

Photos aren’t always required, but they can help us confirm the items and provide an accurate quote, particularly for appliances, unusual, or oversized items.

Usually not. Our team can dismantle furniture when necessary for removal, although particularly complicated items may require additional time or charges.

Yes. Our service includes loading and removal from your property, subject to the information provided when booking.

Yes. If your items are ready for collection on the 1st floor, this can reduce the collection time and may lower the cost, particularly if your property has stairs or difficult access. If you plan to have everything ready for collection on the 1st floor, be sure to select “1F” on the TCM Smart Estimate.

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